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Terms and Conditions

  1. We personally select, cut and wrap every cheese that goes into your box, so If you have any allergies or preferences please state when ordering. Once your order has been placed, we’re unable to make any changes to your box.
  2. We will provide what is stated on our website. If there are any issues with this, please contact us at online@thecheeseplate.co.uk
  3. Although we try our best to guarantee next day delivery, we are at the mercy of our chosen courier. Should you have any issues with your delivery, then please contact the courier directly.
  4. We are only able to provide a refund if there are any issues with the condition of the cheeses when you receive them. Should you have any issues, please contact us within 24 hours of your box being delivered at online@thecheeseplate.co.uk
  5. We hope you will be completely satisfied with your box but should you have any issues, then please contact us at online@thecheeseplate.co.uk
  6. If there are any issues with your payment, we won’t be able to send your box until it’s all sorted.
  7. Discounts are only acceptable with a valid discount code.